How SP Group is empowering a Future-Ready Workforce

As the energy sector evolves, SP recognises that transformation starts with its people. In 2018, SP launched Project FUSION (Future Skills for Everyone), with the objective of ensuring that SP employees are ready, relevant and equipped for the future. More than 157,000 training hours were clocked in 2024, developing employee capabilities for emerging demands in the energy sector.

This sustained investment in lifelong learning has earned SP national recognition, including the SkillsFuture Employer Award (Gold) and top honours at the May Day Awards organised by the National Trades Union Congress. For employees, the message is clear: growth is not optional – it is supported, encouraged, and enabled. 

SP staff who have undergone skills and job upgrading as part of workforce transformation efforts. Over 400 roles were transformed in the last five years

A People-First Culture Rooted in Purpose and Safety

Every decision at SP is guided by a strong people‑first philosophy. 

As the custodian and operator of critical infrastructure in Singapore, our responsibility extends beyond hardware – it begins with keeping people safe. Safety is embedded deeply into SP’s values-in-action culture, from daily safety pledges to conducting forums with contractors and partners on safe practices. 

This commitment has translated into measurable outcomes. In 2024, SP achieved a Lost Time Injury Frequency Rate of 0.25 per million man-hours, significantly outperforming the global utilities benchmark. SP PowerGrid also clinched triple wins at the Asian Power Awards, dubbed the “Oscars of the power industry,” underscoring SP Group’s continued commitment to operational excellence while ensuring the safety and wellness of our employees.

Prioritising Employee Well-being 

SP’s commitment to employee well-being is anchored on a holistic and comprehensive framework. Its Workplace Health Programme, benchmarked against internationally recognised standards, including those of the World Health Organisation, integrates physical health, mental wellness and preventive care into a unified model. Employees benefit from a range of initiatives promoting active lifestyles and healthy eating. This includes annual health screenings, flu vaccination initiative, chronic disease management, and resources for mental well-being. 

This sustained and structured approach has earned SP global recognition through the Global Healthy Workplace Certification (2024 to 2026), while locally, SP has received accolades at the Singapore Health Awards.

Strong Management-Union Partnership 

A defining strength of SP’s people strategy is its long-standing and collaborative relationship with the Union of Power and Gas Employees (UPAGE). Built on trust and shared purpose, the partnership has played a pivotal role in shaping workforce transformation initiatives, skills development frameworks and programmes supporting mature workers.

Together, SP and UPAGE ensure Progressive Wage Model compliance while creating pathways for employees to progress into higher-value roles. This strong partnership reflects a shared belief that inclusive growth is best achieved when employers and unions move forward in tandem, to develop a workforce that is both empowered and future‑ready.

UPAGE members and SP management engage in regular and constructive dialogue.

Building an Inclusive and People-centred Workplace  

At SP, inclusivity is not treated as a standalone initiative but as a leadership responsibility. 

This structured approach ensures inclusion is evident, from fair wage progression to tailored interventions addressing workload, recognition, and support for mature workers. 

Flexible work arrangements, including hybrid work, staggered hours and part-time options, are enabled by clear policies and digital systems that make them easy to access.

Beyond flexibility, SP provides family-focused leave policies and employee engagement initiatives through its ReCharge recreational committee, which organises social, wellness and sporting activities throughout the year. These initiatives help employees cultivate balance, resilience, and a strong sense of belonging.

It reflects SP’s belief that a truly inclusive workplace must adapt to the realities of its people rather than rely on one-size-fits-all solutions.

SP staff gathered at the Mandai Bird Paradise for SP’s Family Day 2025, organised by the ReCharge Committee.

Creating Lasting Impact Through Community-wide Efforts 

Purpose at SP extends beyond the workplace, into the wider community. SP’s combined contributions of donations and staff volunteerism totaled S$5.8 million in 2024. 

At the heart of SP’s community initiatives are its staff volunteers, also known as SP Heart Workers. In 2024, more SP employees stepped forward as volunteers, clocking an increase of 50 per cent in volunteer hours from the previous year. SP Heart Workers engaged with over 1,500 beneficiaries in an array of outreach activities for the vulnerable and underserved throughout the year. These were in collaboration with social service partners such as Allkin, KidSTART, TOUCH Community Services and Youth Guidance Outreach Services. 

These sustained efforts have earned SP multiple recognitions from the Community Chest Awards in 2025 including the highest accolade, the Pinnacle Award, for three consecutive years. 

SP Heart Workers distributed a total of 10,000 Power Packs, filled with essential items customised for seniors, youth and children.

Where Engagement Meets Purpose

SP’s efforts have culminated in strong employee engagement scores over the past few years. Employees consistently cite collaboration, career development opportunities, and the ability to make meaningful impact as defining strengths of the organisation.

Ultimately, SP Group’s people-first philosophy is about more than policies, it is about creating an environment where individuals can grow, contribute and find purpose in powering Singapore’s future.

A Top Employer

SP Group exemplifies how a strong organisational foundation built on safety, lifelong learning, and a people-first philosophy enables companies to achieve recognition as top employers. By fostering an environment where employees feel valued, purposeful, and supported in their growth, organisations can align workforce development with their broader goals. Embedding inclusivity and well-being into everyday practices further strengthens this impact, creating a workplace where individuals can thrive. As industries continue to evolve, it is ultimately the people within the organisation who remain its most enduring asset, shaping its reputation as a trusted and empowering employer.