As a known fact, the retail scene globally has been in a slump ever since the rise of e-commerce and digital devices. The pandemic-stricken year has pushed the sector further into gloom, with experts predicting sales to be declining by at least 10% year-on-year in the Southeast Asia region. On top of that, businesses are […]

The Singapore government launched its Smart Nation Initiative in November 2014. Since then, Singapore has supported the extensive use of technology to enrich the lives of its citizens. Artificial Intelligence (AI) solutions have been successfully harnessed to improve the efficiency and quality of services. Automated Speech Recognition (ASR), which is the technical name for text-to-speech […]